Photo of Nwanisobi Nnenna Elizabeth

Nwanisobi Nnenna Elizabeth

Content & Social Media Manager

Experienced content and social media manager driving brand engagement and audience growth.

Based
Lagos, Nigeria

About

I specialize in crafting and executing content strategies that align with brand objectives. My experience spans content creation, social media management, and performance analytics, allowing me to effectively communicate product value and engage diverse audiences across multiple platforms. I focus on creating engaging short-form video content and managing paid advertising campaigns. I monitor performance metrics to recommend improvements that enhance visibility and drive customer inquiries.

Experience

July 2026 – Present

Content & Social Media Manager

Eritville Corporate Gift Company

  • Develop and publish content across social and digital channels to strengthen brand visibility.
  • Plan, shoot, edit, and publish short-form videos and visual advertising creatives.
  • Manage social media engagement and community interactions.

January 2025 – December 2025

Business Development & Content Strategist

Backbone Connectivity Network (BCN)

  • Managed and developed digital content to enhance brand visibility.
  • Collaborated on the BCN and Huawei partnership for the Huawei Job Fair 2025.
  • Supported job fair planning and created event storytelling content.

February 2024 – January 2025

Freelance Social Media & Content Strategist

Freelance

  • Developed content strategies for lifestyle and beauty brands.
  • Executed campaigns across multiple social media platforms.
  • Grew a client account from 100 to 7,000 followers organically through strategic storytelling and consistent content.

May 2023 – June 2024

Customer Service Representative

Friewave Logistics LLC

  • Coordinated communications across multi-state operations.
  • Tracked operational KPIs and contributed to workflow efficiency.
  • Managed time-sensitive customer communications.

March 2022 – February 2023

Customer Support Specialist

Kwechiri Technology Limited

  • Improved customer support workflows, contributing to a 20% increase in customer satisfaction.
  • Reviewed customer behaviour and feedback to inform engagement improvements.
  • Contributed to a 15% increase in customer conversions through insight-led follow-ups.

Skills

Content Creation

Content Strategy & Campaign Planning, Short-Form Video Production, Video Editing, Creative Strategy

Digital Marketing

Social Media Management, Paid Advertising Creative, Google Ads Performance Monitoring, LinkedIn & Instagram Advertising, SEO & Keyword Research, Google Business Profile Management

Analytics & Reporting

Marketing Analytics & Reporting, Audience Growth

Community Engagement

Community Management, Customer Support, Brand Positioning

Education and credentials

  • B.Sc. Mass Communication, Nnamdi Azikiwe University, May 2022
  • HubSpot Social Media Certification – HubSpot Academy (October 2025)
  • Certificate of National Service (December 2025)
  • Customer Service Professional – CVS Health (May 2024)
  • Introduction to Data Analysis – EntryLevel (September 2023)
  • Introduction to Digital Journalism – Reuters x Meta (January 2023)

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